We pride ourselves on our customer service and it always pleases us to hear from our happy customers.
We receive many complimentary emails and letters from customers and would like to share some of these with you.
Dear Rigby & Peller and Cusotmer Representative - Laurie, I received my order! Thank you so very much for expediting and modifying my order. The box and wrapping presentation is beautiful. I was so excited that I had to try them on immediately. Please know that this set is the best fitting lingerie that I have ever worn. My presentation will be most beautiful. :) And, the craftsmanship is beautiful, exquisite, and extremely well made. I will be ordering again! I am also telling my friends and relatives about Rigby & Peller. Thank you for making me a very happy customer! Sincerely, Donna
Pass my appreciation and thanks on to Laurie, whom I think handled the whole issue very professionally. Thank you. Kind Regards, Nico
Dear LaurieCan I take this opportunity to thank you for all your correspondence.. I ordered from another lingerie specialist and their communication has been diabolical.. It has been nice to receive your emails every step of the way.. for that i am very grateful.
Many thanks again,Lisa
Thanks for your very prompt and helpful response. In the future, I'll be sure to shop at Rigby and Peller again. Mainly because of the great customer service I have received from you. Thanks a million!
Just wanted to let you know that my vouchers have arrived today safe & well! Thank you for your help in resolving the initial problem and for arranging the special delivery. I really am most impressed with the service I have received and will definitely shop with you again.