What is Rigby & Peller’s Refunds & Returns Policy?
Rigby & Peller offer you a 100% guarantee that if you are in any way
dissatisfied with the goods that you have ordered, we will exchange them or
give a full refund within 14 days. This does not affect your statutory
rights.
Unfortunately we cannot offer this guarantee on goods that have been worn, on
briefs, swimwear, hosiery or underwear accessories, unless the product is found
to be faulty.
Please note that corsets can only be returned in perfect condition. All corsets
should be tried over a vest to avoid marking. This does not include Pick &
Mix Corsets, which are non returnable.
If you wish to return goods please return them to the address below with the
following information
-
Full Name
-
Invoice Number
-
Reason for return
-
Please state whether you would like a refund or replacement.
We will contact you as soon as we receive your return to let you know when the
refund has been done or when the goods to be exchanged have been sent out.
For further information please contact us at:
enquiries@rigbyandpeller.com
Returns Address:
Web Returns
Rigby & Peller Ltd
Unit 5 Portal West
Portal way
Gypsy corner
London
W3 6RU
Please note that items bought on the internet, can only be returned to the
internet department and not to the Rigby & Peller stores.