As we pride ourselves on our customer service, it always pleases us to hear
from our happy customers.
We receive many complimentary emails and letters from customers and would like
to share some of these with you.
Just wanted to let you know that my vouchers have arrived today safe & well! Thank you for your help in resolving the initial problem and for arranging the special delivery. I really am most impressed with the service I have received and will definitely shop with you again.
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I am emailing you to say THANK YOU to Rigby & Peller for all their help when I came to your store down Conduit Street. I was able to choose my wedding lingerie in minutes and the fitting on the day was perfect and Gary was also pleased with the investment as he paid for it.
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I won a Prima Donna bra and matching deep brief in your competition. I am e-mailing to tell you how thrilled I am with it, and also to say that charlotte who contacted and organised everything for me has a charming telephone manner and dealt with me very efficiently.
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I just wanted to drop you a quick line to say how pleased I am with my recent order, the way the products were delivered and the care taken to send them and keep me informed was wonderful. I shop a lot on line as I work long hours the experience with Rigby & Peller has by far been the best of any shop I've ordered from.
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Many thanks for your prompt response and excellent service- all goods arrived and as usual- I am delighted.
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This morning I received my order, a Prima Donna bra and briefs. I just want to thank you so much for the possibility to order these bra's online. I already knew they were a perfect fit but I can't buy them were I live. I just want to let you know how satisfied I am with my purchase.
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I would like to highlight the excellent service I received from Charlotte in your internet sales office today. She was extremely helpful and searched out the items needed to complete my order which is a Christmas present for my girlfriend. I believe she searched around and eventually got an item transferred in. Charlotte has now arranged for the order to be despatched tomorrow on a next day delivery which will mean I receive the item in time for Christmas. She has also arranged for all labelling to be removed from the package so my girlfriend does not see what it is when it is delivered. Superb service - very friendly, very professional and very helpful.
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I must say, I've never had such prompt replies from any online service. Actually, I've never gotten such prompt replies from anyone's customer service. Congratulations! And I will most certainly visit your "shop" again and tell my friends.
Thanks again!
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