Client Testimonials

As we pride ourselves on our customer service, it always pleases us to hear from our happy customers.

We receive many complimentary emails and letters from customers and would like to share some of these with you.

  

I first visited your shop in Conduit Street about a year ago after a friend kindly bought me some vouchers. Like many other women I was wearing completely the wrong size despite being measure only a few weeks before. The member of staff that served me was excellent and I came away with two fabulous new bras.

Since then I have recommended your shop to about 5 other friends and each one of them had pretty much the same experience. Most recently I advised a pregnant friend to visit your shop after she was measured elsewhere and purchased two bras which clearly did not fit.

I just wanted to say that you are providing an exceptional service which is way beyond anything that is offered by the main department stores. Perhaps you should offer to train them in how to measure someone for a bra - I have yet to meet someone who has been given correct advice in one of these shops!

  

I have used you guys on several occasions (once when my wife was in Florida) and I have to say that the level of communication and service have been fantastic. Add to that the excellent range and quality of products and you have a real success on your hands.

Tony

  

Thank you very much Charlotte, this is probably the best feedback I have received from a company trading on the internet, so I am very appreciative.

Just wanted to say that I came up yesterday to your shop and had my fitting and to thank you and your staff for your consideration and professionalism. I was in the wrong size after all - now rectified. I was so impressed that I'm going to be bringing my Mum in and treat her too.

Thanks again

  

I was served by Kate West at your store in Hans Road on 19th February. I plucked up courage whilst in London for a weekend break to go for a fitting. Her professional manner made me feel comfortable, without embarrassment and at ease. I left the store with three of the best fitting bras that I have ever owned! Thank you.

  

Hi, I have been your customer since I was 17 (now 33), with my first big pay-packet I went into your store (I was a badly paid nanny) and was told my bra was surprisingly one of the only fitting ones to enter, that said, it was a 30dd over shoulder boulder holder as my dad called them, (pointy, warmers) good fit or other wise. Wholly unsuitable for such a nice young lady. Never did it grace my boobs again, it had 'haddit'. Went swiftly in the bin in Harrods toilets, like a large wired shot. There it could stay. From then on I wore pretty, comfy, well manufactured Bras, and worth every penny I love to spend with you.

I have never looked back. I still have a set bought when you first made your own, opera, I think..., loved the daisies on it. It came in a box with tissue paper like in films, I was made up. felt like a princess. Oh yes, and set me on fire if you like, but your bras and my washing machine get on like a house on fire. Never have wire issues. Sorry, but they are fine.

I was told of a conversation about me the other day, "oh my mates boobs are to die for, if I had plastic surgery, I'd take her in and say gemme two like that...not too big (now a 30 e) not too small, stand up on their own..." then another piped up, a larger built woman who said "yeah I saw em and they're great, she says she's worn that Rigby & Peller since she was a teenager, ifIi had known what good bras can do...."

I know genetics and being childless have as much to do with it and have my mum to thank I guess too, but your company has given me comfort, pleasure, retail therapy(rock on!), and it seems a long life on my figure. I am now working in the sewerage industry (what a career change...). under the combats, kneepads, toe protectors and chem gloves and general dirt, there's a cracking bra, doing exactly what its supposed to do. And I wouldn't know it's there.

The best bit about your service is that I wait as long as the impatient lady in the fur coat (in June) who got out of the chauffeured flash car.

Many happy returns to Hans Rd I guess.

  

I went to your Knightsbridge shop last month and was so relieved that someone could find me two bras that don't dig in or cause bulging! Believe me, this is no mean feet!! My osteopath recommended you as I am large chested and I have found other bras so uncomfortable, I am going to come up next week and buy two more. I wore one of my old bras the other day and realised that it was so flimsy and uncomfortable, I felt as though I wasn't in it properly.

Anyway, just wanted to say a massive `thank you` to the ladies in the store, I can't remember the ladies name that served me. Whilst there was quite a wait to be fitted I was in the changing room all of maybe five minutes because the lady new exactly what I needed. Well done!!

  

I came into your shop for the first time on Saturday with my sister, daughter and step-daughter to get our underwear for my wedding in June, I would just like to say what a wonderful experience it was, we had about an hour to wait (which was expected, I can understand why your so busy) and your staff couldn't have been more helpful, We left after our fitting with a smile on our faces, our under wear for my wedding and something very nice for my honeymoon.

Thank you so much.

  

Just a note to say thank you for the excellent service on this, my first order!

Very impressed by the gift packaging, too.

My order was delivered today. The item was excellent and a great fit. Good service as always.



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