The Rigby & Peller Insider Program is a free rewards program that allows you to earn points on in-store and online purchases. You will receive 1 point for every $1 spent on full-priced merchandise. Celebrate being an Insider with fantastic member benefits and semi-annual points redemptions. Make wearing lingerie not just a habit but a way of life.

LINGERIE
NOVICE

250 - 749 POINTS
LINGERIE
ENTHUSIAST

750 - 1349 POINTS
LINGERIE
FANATIC

1500+ POINT
VIP SHOPPING NIGHTS
MONTHLY PROMOTIONS
HOST IN-STORE PARTY
$20 WHEN YOU SHOP WITH A FRIEND
$25 OFF FUTURE IN-STORE PURCHASE
$50 OF FUTURE IN-STORE PURCHASE
$100 OFF FUTURE IN-STORE PURCHASE
COMPLIMENTARY GROUND SHIPPING
COMPLIMENTARY DELIVERY (NY AREA)
VIP GIFTS
VIP SALE PREVIEWS
LINGERIE CONCIERGE
by appointment only


INSIDER PROGRAM FAQ

Where can I sign up for the program?

Visit any Rigby & Peller store in the US to be enrolled into the program. Insider program enrollment is available exclusively in-stores and not online.

What do I receive as an Insider?

As an Insider you have the opportunity to earn points with every in-store and online purchase. Based on the number of points you earn, you can become a Lingerie Novice, Lingerie Enthusiast, or Lingerie Fanatic. Earn enough points and you will be able to redeem points for discounts towards future purchases in-store. Some exclusive program benefits include:

  • Earn points towards discounts (see table above)
  • Attend exclusive double points events
  • Take advantage of double and triple points periods
  • Insider shopping events and promotions
  • Receive a discount when you and a friend shop together
  • Surprise shopping rewards

What is the value of my points?

Earn 1 point for every $1 spent at Rigby & Peller in-store and online. So, if you spend $250 you are a Lingerie Novice and have earned 250 points. You will then be eligible for a discount of $25 off your next in-store purchase.

How can I see my points balance?

You can find out your points balance by calling or visiting a Rigby & Peller store location in the U.S. You will not be able to view your points online.

During which timeframe are points earned?

As an Insider you can earn points any time throughout the year on purchases made online and in-store.

How do I redeem my points?

In March and September of each year, you will receive a 'Redeem Your Points' e-mail or postcard that will tell you exactly how many points you have earned within a given timeframe, the total rewards value of the points, and how long you will have to redeem your points. You then have up to 6 months to redeem your points once the 'Redeem Your Points' e-mail or postcard is sent. The discount related to the points mentioned on this ʻRedeem Your Pointsʼ e-mail or postcard may only be used once.

Do points expire?

Points expire after the redemption period mentioned in the 'Redeem Your Points' e-mail or postcard has passed. Please check to see the exact expiration date listed on the email or postcard.

Will I earn points on every purchase?

No. Points cannot be earned on the purchase of sale, discounted items or fees.

Can I use my points discount in combination with any other coupon, discount or promotion?

Your points discount can be combined with other coupons, discounts or promotion.

Are points transferrable?

No. Points are non-transferrable and non-refundable.


If you have any further questions please contact us at insiderprogram@us.rigbyandpeller.com

Note: Rigby & Peller reserves the right to change the terms of this Insider Program or stop this program at all times in its sole discretion. However this will not affect your right on the number of points earned before this program was changed or terminated.