Rigby & Peller is committed to delivering an unparalleled shopping experience in our boutiques and online.
We value all customer feedback and love hearing from our customers. Your opinion matters to us and if you would like to offer your comments or suggestions for improvement, we would be only too happy to listen to them.
Please take a look at our frequently asked questions (FAQ) section first for questions or problems regarding our website, your shipment, your return or refund.
Haven’t found an answer? We are happy to help!
Please fill in the form below to contact our customer service team. Please allow two business days for our customer service team to respond to you..
Our customer service team can also be reached by telephone from Monday to Friday 8:30 am – 3 pm (excl. Bank Holidays).
You can reach our customer service team at 0207 078 3777
For general queries and to contact our Head Office in London please dial: 0207 399 0890 (available: Mon-Thu 8am-4pm | Fri 8am-3pm (excl. Bank Holidays)) You can also contact our UK boutiques on the boutique page.
Our customer service is closed over the weekend and on the following days: Monday 10 April 2023, Monday 1 May 2023, Thursday 18 May 2023, Monday 29 May 2023, Friday 21 July 2023, Tuesday 15 August 2023, Wednesday 1 November 2023 and Monday 25 December 2023
This website trades under the name 'Rigby & Peller' and is managed by the limited company Van de Velde, with registered address at Lageweg 4, 9260 Schellebelle, Belgium. Please note that no customs fees will need to be paid on your order.